Shipping Policy

Aurielle Wear

Last updated: March 2026

At Aurielle Wear, we strive to make the ordering and delivery process as simple and transparent as possible. Below you will find information about how orders are processed, shipped, and delivered.

Order Processing

After an order is placed, it typically takes 1–3 business days for our team to process and prepare the order for shipment.

Orders placed during weekdays are usually processed within one business day. Orders placed on Friday evening or during the weekend may require slightly longer processing and will typically begin processing on the next business day.

Once your order has been processed, it will be shipped to the delivery address provided at checkout.

Estimated Delivery Time

After shipment, the estimated delivery time is typically 5–15 business days.

Delivery times may vary depending on:

  • destination

  • shipping carrier

  • seasonal demand

  • customs processing

We always aim to deliver your order as quickly as possible.

How to Place an Order

Placing an order at Aurielle Wear is quick and simple.

  1. Go to the product page and select the desired product.

  2. Choose the correct size, color, or variant if applicable.

  3. Click “Add to Cart.”

  4. Proceed to checkout by selecting “Checkout.”

  5. Enter your shipping information and ensure all details are correct.

  6. Continue to the shipping and payment section to complete your purchase.

Once your order has been confirmed, you will receive an order confirmation email.

If you experience any issues while placing your order, our customer support team will be happy to assist you.

Payment Methods

Aurielle Wear offers several secure payment options. All transactions are protected with SSL encryption to ensure your information remains safe.

Available payment methods may include:

  • Credit cards (Visa, Mastercard, American Express)

  • PayPal

  • Klarna (where available)

  • other secure online payment providers

Payment options may vary depending on your location.

Shipping Costs

We are happy to offer free shipping on all orders.

There is no minimum order requirement, and all products are delivered directly to your address at no additional shipping cost.

Shipping and Fulfillment

To keep our prices competitive and offer high-quality products, we work with international suppliers and fulfillment partners.

Orders may be shipped from international warehouses, and packages are sometimes consolidated before shipment. This allows us to maintain fair pricing for our customers.

We appreciate your understanding as we work to deliver your order efficiently.

During busy periods or high demand, slight delays may occur. Our team always does its best to ensure that orders are shipped as quickly as possible.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number so you can follow the progress of your delivery.

Tracking information allows you to monitor the shipment and estimated delivery updates provided by the shipping carrier.

Order Marked as Delivered but Not Received

If a shipping carrier confirms that a package has been successfully delivered to the address provided at checkout, the order is considered fulfilled.

Responsibility for the package transfers to the customer once delivery has been confirmed by the carrier.

If your tracking information shows "delivered" but you have not received your package, please take the following steps:

  • Verify the shipping address used in your order confirmation

  • Check with neighbors, household members, or building management

  • Contact the shipping carrier for more detailed delivery information

While Aurielle Wear cannot be responsible for packages that are lost or stolen after confirmed delivery, we will gladly assist you by providing tracking information and helping you contact the carrier to start an investigation.

Contact Information

If you have any questions about shipping or your order, please feel free to contact us.

Aurielle Wear

Email: info@auriellewear.com

Estimated response time: within 24 hours

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday – Sunday: 10:00 AM – 4:00 PM (ET)